Thriving under fire
ISBN
9781877448669
Thriving under fire est un customer relations, conflict management book de John Faisandier.
À propos de ce livre
"Angry and upset customers are a challenge to any business. They cause stress for staff and, if not handled well, customers will tell others about their negative experiences. This book provides practical solutions to help you respond effectively to difficult customers and remain relatively stress-free, while giving good service."--South Pacific Books.
À propos de l'auteur
est l'auteur de Thriving under fire. Parcourez son catalogue complet sur Booklogr.
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Quel est le genre de Thriving under fire ?+
Thriving under fire est un livre de Customer relations, Conflict management.
De quoi parle Thriving under fire ?+
"Angry and upset customers are a challenge to any business. They cause stress for staff and, if not handled well, customers will tell others about their negative experiences. This book provides practical solutions to help you respond effectively to difficult customers and remain relatively stress-fr...
Qui a écrit Thriving under fire ?+
Thriving under fire a été écrit par John Faisandier.