call centers Books
9 books in this genre
Call center continuity planning
Jim Rowan
No ratings
Inbound call centers
Robert A. Gable
No ratings
Call Center handbook
Duane E. Sharp
No ratings
Call Center Staffing
Penny Reynolds
No ratings
Managing and Motivating Contact Center Employees
Malcolm Carlaw
No ratings
Call Center Operations
Charles E. Day
No ratings
The demand generation
Paul Anderson
No ratings
Recruiting and retaining call center employees
Natalie L. Petouhoff
No ratings
Designing Effective Call Centers
James C. Abbott
No ratings