patient satisfaction Kitapları
Bu türde 18 kitap
Through the patient's eyes
Margaret Gerteis
Meeting patient's needs
Lynn Rogut
Patient care systems
Medical Group Management Association
Continuous quality improvement for long-term care
Jennifer I. Cofer
Consumer-driven health care
Regina E. Herzlinger
Secrets of becoming a priority patient
Ronald S. Baigrie
Curing and caring
Allen D. Spiegel
Don't lose your patients!
Herbert S. Strean
Patient satisfaction pays
Stephen Walter Brown
Physician-Assisted Dying
Timothy E. Quill
Measuring and Improving Patient Satisfaction
Patrick J. Shelton
Improving Communication Between Doctors and Patients
Royal College of Physicians of London
A question of choice
Stephen Pollard
Consumer-centric healthcare
Colin Konschak
Achieving impressive customer service
Wendy Leebov
Consumer-driven health care
Obtaining the Views of Users of Mental Health Services
Shirley McIver
Physician-assisted dying
Timothy E. Quill