CRM in a week
ISBN
9780340857663
CRM in a week is a customer relations, relationship marketing book by Naomi Langford-Wood.
About this book
CRM (Customer Relationship Management) is about attracting and maintaining lasting customers so that they return time and again to use your service and/or buy your product. This book takes the reader through the logical steps necessary to integrate CRM fully into company strategy at all levels.
About the Author
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Frequently Asked Questions
What genre is CRM in a week?+
CRM in a week is a Customer relations, Relationship marketing, Customer relations, management book.
What is CRM in a week about?+
CRM (Customer Relationship Management) is about attracting and maintaining lasting customers so that they return time and again to use your service and/or buy your product. This book takes the reader through the logical steps necessary to integrate CRM fully into company strategy at all levels.
Who wrote CRM in a week?+
CRM in a week was written by Naomi Langford-Wood.