Delighting Your Customers
by Avril Owton
- ISBN
- 9781281088499
Delighting Your Customers is a business, non-fiction book by Avril Owton.
About this book
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues including: understanding your customers; hiring the right people; coping with complaints; adding a personal touch; and learning from your competitors.
About the Author
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Frequently Asked Questions
What genre is Delighting Your Customers?+
Delighting Your Customers is a Business, Non-Fiction, Customer services, Small business, management book.
What is Delighting Your Customers about?+
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key i...
Who wrote Delighting Your Customers?+
Delighting Your Customers was written by Avril Owton.