The service profit chain
Consumer satisfactionCustomer servicesEmployee loyaltyIndustrial productivitySatisfaction au travail
Browse all genres - ISBN
- 0684832569
The service profit chain is a consumer satisfaction, customer services book by James L. Heskett.
Discover The service profit chain by James L. Heskett, consumer satisfaction.
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Frequently Asked Questions
What genre is The service profit chain?+
The service profit chain is a Consumer satisfaction, Customer services, Employee loyalty, Industrial productivity, Satisfaction au travail book.
Who wrote The service profit chain?+
The service profit chain was written by James L. Heskett.