Libros de relationship marketing

Future of Relationship Marketing

Social Media Engagement For Dummies

Relationship marketing management

Voiceofthecustomer Marketing A Revolutionary Fivestep Process To Create Customers Who Care Spend And Stay

Brand advocates

Beyond Price

Strategic market relationships

Managing customer relationships on the Internet

The new experts

Up close and personal?

Friendship marketing

Consumer Brand Relationships

The customer centric enterprise

Transforming Relationship Marketing

Sell yourself first

The entrepreneurial conversation

CRM in a week

Let's Get Real or Let's Not Play

Converting customer value

The Rainmaker's Toolkit