Delighting Your Customers
by Avril Owton
- ISBN
- 9781281088499
Delighting Your Customers est un business, non-fiction book de Avril Owton.
À propos de ce livre
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues including: understanding your customers; hiring the right people; coping with complaints; adding a personal touch; and learning from your competitors.
À propos de l'auteur
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Quel est le genre de Delighting Your Customers ?+
Delighting Your Customers est un livre de Business, Non-Fiction, Customer services, Small business, management.
De quoi parle Delighting Your Customers ?+
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key i...
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Delighting Your Customers a été écrit par Avril Owton.