Livres de reference services
38 livres dans ce genre
Reference and information services
William A. Katz
Success at the enquiry desk
Owen, Tim
Training paraprofessionals for reference service
Pamela J. Morgan
Virtual reference service
R. David Lankes
Social science reference services
Pam M. Baxter
Reference service
Donald Edward Davinson
Digital versus non-digital reference
Jessamyn C. West
Reference and Information Services in Health Sciences Libraries
M. Sandra Wood
Information brokers and reference services
Robin Kinder
Essential reference services for today's school media specialists
Scott Lanning
Online catalogs, online reference
Brett Butler
Reference resources
James M. Doyle
Online searching
Joann H. Lee
The librarian and reference queries
Gerald Jahoda
The virtual reference handbook
Diane K. Kovacs
Reference reborn
Diane Zabel
Reference and information services in the 21st century
Kay Ann Cassell
Full circle
Josephus Nelson
SPEC Kit 285
Gordon Aamot and Steve Hiller
Leading the reference renaissance
Marie L. Radford