Building great customer experiences
by Colin Shaw
- ISBN
- 9780230578265
Building great customer experiences, Colin Shaw tarafından yazılmış bir customer services, consumer satisfaction book.
Bu kitap hakkında
"Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working in companies which have been established for some time and which are faced with legacy people, legacy processes, legacy systems, legacy channels and an existing culture. It focuses on how you can change an existing organisation in order to build and deliver great customer experiences."--Jacket.
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Sıkça Sorulan Sorular
Building great customer experiences hangi türde?+
Building great customer experiences bir Customer services, Consumer satisfaction, Experience, Customer relations, Business strategy kitabıdır.
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"Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working in companies which have been established for some time and which are faced with legacy people, legacy processes, legacy ...
Building great customer experiences kitabını kim yazdı?+
Building great customer experiences, Colin Shaw tarafından yazılmıştır.