customer relations Kitapları
Bu türde 152 kitap
Thriving under fire
John Faisandier
Business Success Through Service Excellence
Moira Clark
Future of Relationship Marketing
David Bejou
Lean Customer Engagement
Shil Niyogi
Building the customer-centric enterprise
Claudia Imhoff
Experience
Bruce Loeffler
Customer service
Paul R. Timm
Building Buzz
Marisa D'Vari
Everyone a leader
Horst Bergmann
The Marketing Manifesto
David James Hood
Getting Naked
Patrick Lencioni
Electronic Customer Care
Andreas Muther
Caring for the Customer SS3
NEBS Management
Email marketing rules
Chad White
Managing sales leads
Bob Donath
Voiceofthecustomer Marketing A Revolutionary Fivestep Process To Create Customers Who Care Spend And Stay
Ernan Roman
Customer Winback
Jill Griffin
Rules of the moneymakers
Anne-Marie Fink
Chief Customer Officer
Jeanne Bliss
Successful customer care in a week
Di McLanachan